Policies Tab
The Policies tab allows you to configure how different types of messages are processed.
Classifications
| Type | Description |
|---|---|
| Spam | Unwanted mail |
| Virus | Mail containing malware |
| Phishing | Fraudulent email that tries to trick you into revealing personal information |
| Adult Spam | Mail that contains sexually explicit text or graphics, or sells sex enhancement products |
| BOT | Messages of this type come from a Bot, a compromised or infected PC that has sent spam |
| Foreign | The character set of the message is non-English |
| Attachments | The message contains one or more attachments |
| Junk | Unsolicited or bulk advertising |
| Nonsense Subject | Mail that contains non-sense subject or confusable characters in subject |
Actions
| Type | Description |
|---|---|
| Allow | An allowed message skips all spam filtering. |
| Markup | A marked up message has a tag added to its subject line. The tag can be used in your email client rules for filtering and storing. |
| Quarantine | A quarantined message is stored for 35 days and then deleted. |
| Block | A blocked message is dropped before delivery and is not quarantined. |
Disposition Setting for Foreign
Mail with the character sets of the languages in the list are filtered according to the Action chosen. Right click on one or more selected rows to remove or update. If languages are removed from the list they can be added back by selecting the language and action and clicking on the plus sign.
Disposition Setting for Attachment
Mail with attachment file types in the list are filtered according to the Action chosen. Right click on one or more selected rows to remove or update. To add new file type to the list, enter the file extension, select the action and click on the plus sign.
Administrator Settings
The filter settings configured by the administrator for your domain are tagged with the Administrator Settings icon.
These settings can not be removed but they can be modified if permitted.
Filter by Sender
Enter an email address, domain, or IP address and click the plus sign to add a sender to the Friends or Enemies list. Select one or more rows and click on the minus sign to remove senders from the list.
- Friends: Mail from these addresses and domains will not be filtered for spam.
- Enemies: Mail from these addresses and domains will be quarantined.